Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We require all electrical devices to be tested within 24 hours of receiving your order. Inform us of any issues within 24 hours of receiving your order for a return or exchange. After 24 hours please refer to the manufacturer’s warranty, if applicable.
For all our liquid nail colours, liquid nail coatings, adhesives, blades and needles: ALL SALES ARE FINAL, and cannot be returned for any reason.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@beautysolution.ca
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they were defective or damaged when purchased. If you need to exchange it for the same item, send us an email at info@beautysolution.ca and send your item to:
Beauty Solution
1751 McKendrick Road
Val-d'Amours, New Brunswick
E3N 5J7
Shipping
To return your product, you should mail your product to:
Beauty Solution
1751 McKendrick Road
Val-d'Amours, New Brunswick
E3N 5J7
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item(s) you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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